Service & Repair

Service & Repairs

If your fireplace isn’t performing quite like it used to, or isn’t working at all, it’s best to have an experienced technician diagnose it. At Builders Fireplace & Stone we have a team of highly trained specialists that know what to look for and can make recommendations and repairs to restore your system to full functionality.

Annual Inspections

Gas fireplaces burn so cleanly that many people assume they never need maintenance. Like any appliance, though, a routine inspection and thorough cleaning can go a long way toward prolonging its lifespan.

Some manufacturers recommend having your fireplace inspected and cleaned each spring, but what’s most important is that it gets done each year. Beyond that, the time of year that works best for your family is fine.

These inspections involve checking for:

  • Deteriorating Logs — Though gas logs are durable, they do eventually break down and can sometimes get stuck on the sides of the fireplace insert.
  • Residue Inside the Fireplace — Build up can reduce air and gas flow and affect the fireplace’s efficiency.
  • Dirty Glass and Frames — Residue on the glass can become unsightly and also affects heat output.

Complementary Fireplace Startup

We offer a complimentary service for our customers moving into their new homes: multipoint inspection, final setup, as well as fireplace care and instructions for use.


If you’re looking to make some changes in your fireplace, Builders Fireplace and Stone is the place to go. We have the materials and craftsmen to change your cosmetic facade with materials like stone, marble, or modernized mantel piece. We have many styles of fireplace to choose from as well — from vented designs to fireplace inserts — and will help you find the right choice to fit your needs.

Reach out to us to schedule a service & repair session.

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